Privacy Policy
Introduction
Welcome to Cool Air Techs. We value your privacy and are committed to protecting the personal information you provide when using our website or services. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
Information We Collect
We may collect personal information that you voluntarily provide, including:
- Name
- Phone number
- Email address
- Service request details or other information needed to provide services
We may also automatically collect non-personal information, such as your IP address, browser type, device information, and pages visited on our website. This information helps us analyze traffic, improve website performance, and enhance your experience.
How We Use Your Information
We use the information we collect to:
- Respond promptly to service requests and inquiries
- Schedule, confirm, and manage appointments
- Communicate service updates, notifications, and reminders
- Send SMS messages with your consent, including appointment confirmations and technician dispatch notifications
- Improve our services and website functionality
SMS Consent
By checking the box, you agree to receive SMS messages from Cool Air Techs related to marketing, conversational purposes, and to collect a debt, at the phone number you provided.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information with trusted service providers who assist us in operating our business, such as communication platforms or analytics providers. These partners are required to maintain the confidentiality of your information.
Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.
Data Security
We implement reasonable technical, administrative, and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page. Continued use of our website or services constitutes acceptance of the updated policy.
If you have any questions about this Privacy Policy, please contact us
Phone: 786-517-7569
Email: [email protected]